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A single sunbeam is enough to drive away many shadows
Help! 
5th-Jan-2017 01:53 pm
Toilet roll Grated Bum
I do apologise if I miss replying to any of your comments, especially if you replied a few days after the day I posted. I still haven't got my LJ problem sorted and I still can't validate my account. I'm not getting any notifications in my message inbox about comment posts so I'm having to go checking back every day.

So... one of the things I cant do is send PMs. I don't know if I can receive them as I don't know if anyone has tried to send me one, but I haven't had any since Christmas Eve so I'm guessing not - if someone would like to try to send me one and let me know what happens that would be good thanks!
This is going to give me problems for the Balderdash game as part of the game is everyone sending me their definitions by PM.

Another thing I can't do is schedule posts. Well I can schedule them but then when they should have posted just say 'error' at the bottom of the page.

aimingtobefit kindly paid for my years paid journal, this time, as I didn't have any money before Christmas. I'm quite cross that I'm only just paying her back now and I'm already paying for something that hasn't worked now for between 10 and 13 days!

Does anyone have any suggestions about who else apart from support (which I seem to remember is just other LJ people) I can contact to try and get my problem sorted out?
Comments 
5th-Jan-2017 02:20 pm (UTC)
Last time I had problems with notifications (many years ago) I changed my settings to Comment Screening: Screen all comments before displaying them to others. With this it's easy to see where unread comments still are. :o) (Since then I'm not really checking my mail anymore. ^^ I don't need to because I already see in the Archives where I still have to check for new comments.)

I don't know what other things you could do.
5th-Jan-2017 02:31 pm (UTC)
That's actually a good idea, that sounds like it could solve that problem! Thanks x
5th-Jan-2017 02:39 pm (UTC)
You're welcome. :o)
5th-Jan-2017 02:21 pm (UTC)
I know some people are freaking out about the LJ servers being moved to Russia, don't know if that might have caused issues that will eventually be resolved?

Have sent you a test PM :)
5th-Jan-2017 02:43 pm (UTC)
Yay!! I got it thanks! I can't reply to it though. it also hasn't gone through as an email notification.

As I've looked at other support questions there are actually quite a few people who are having the same problem. at first the the others was LJ are sending you notifications from this end so check your junk folder or speak to your email provider to ask if they are blocking them. I'm expecting the same reply to be honest even though I have checked my junk files and everything else as far as I know is getting through to my email inbox!

5th-Jan-2017 02:22 pm (UTC)
With Balderdash game:

Maybe you could also screen all comments and people can post their definitions on that entry? You're the only mod there. So nobody else will see the comments. :o)

Edited at 2017-01-05 02:22 pm (UTC)
5th-Jan-2017 02:33 pm (UTC)
That's also a good idea. Being my community I be able to delete them after I've received them wouldn't I?
5th-Jan-2017 02:39 pm (UTC)
I wouldn't delete those comments. (I would totally forgot who wrote what. ^^)
5th-Jan-2017 02:45 pm (UTC)
Actually Yeah... I suppose I don't necessarily need to.
5th-Jan-2017 07:19 pm (UTC)
i'm sorry i can't suggest what to do with lj---besides rant and rave at them!! i know they were down for hours one night and paid people got like 2 weeks added to their account....

if you wanted me to take over balderdash so it wasn't 'hanging' i'd be more than happy to--and yes, that would obviously remove me from the game....
6th-Jan-2017 08:26 am (UTC)
There doesn't seem to be anyone anywhere to rant and rave at!

Thanks for the offer. Im quite likely to take you up on it but I'll have an ask around first and see who has checked their accounts lately. I know of 3 or 4 people in the group who only play balderdash and do nothing else with LJ. They may not even know they have a problem. If there is only me thay can't PM, then it would probably be best if you run it and I'll not play till I get sorted. But if anyone else has the same problem then I may do as candream suggested - and receive definitions as screened posts.
12th-Jan-2017 03:20 pm (UTC)
You can post posts, I almost posted to balderdash, until I remembered you could post!, that you were having technical difficulties and were trying to get things sorted.

I canNOT even begin to imagine how frustrating this for you. LJ has never been communicative with customers but usually in cases like this an employee would take over and sort things out. Where are the employees?!
5th-Jan-2017 04:50 pm (UTC)
I sent you a pm. Good luck in solving this annoying problem!

PS: The message I received right after I sent this comment post says that your journal screened my comments, so maybe something got changed in your privacy filters. Check your Settings.

Edited at 2017-01-05 04:52 pm (UTC)
6th-Jan-2017 02:46 am (UTC)
Yeah I changed it after candreams suggestion. But actually I haven't had anotification that I have some screened comments! I'll change the screening setting as soon as I can!
5th-Jan-2017 04:56 pm (UTC)
No idea how to help you with LJ, but you might want to think about suspending Balderdash until LJ gets this sorted out.
11th-Jan-2017 11:01 pm (UTC)
I think I am going to have to, to be honest!
12th-Jan-2017 02:29 pm (UTC)
Lots of other people are having trouble. Maybe you should move it to DW for the time being.
6th-Jan-2017 12:41 am (UTC)
Can you get your money back? :(
11th-Jan-2017 11:01 pm (UTC)
I can't find anyone to get in touch with!!
8th-Jan-2017 03:13 pm (UTC)

I hope you can validate your account soon (or whatever it is LJ needs you to do). :(

11th-Jan-2017 11:02 pm (UTC)
Thanks. Tomorrow I am going to go on a big search to see if there is anyone i can contact!!
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